Shipping policy
Delivery Times:
*Next day delivery is not guaranteed. Please allow additional time during busy periods for your order to be delivered or for your collection to take place. Thank you for your patience.
Our orders are processed within 1 working Day! HAUS online deliveries take between 2 to 4 working days, between 8am and 5pm for main centres (CPT, JHB, PTA, DBN) and up to 7 working days for regional and remote areas.
Please note that our larger Rugs or Furniture items may take slightly longer in transit.
Kindly note that no delivery times are guaranteed.
Delivery Costs:
Standard delivery is free for all orders totalling R1,500 or more across South Africa.
Please note that outlying areas may incur a shipping delay and a surcharge. We will advise you accordingly prior to dispatching your order should any further
charges apply.
All other orders carry a flat rate delivery charge of R150.
Pick Up in store: should you choose to Pick Up in store kindly note we have only one pick up location which is our DC in Bellville, Cape Town.
Pick up times are:
**Not available Friday 5 December to Monday 8 December**
- Monday - Thursday 8:30am to 4:30pm
- Friday 8:30am - 3:30pm
- Saturday, Sunday & Public Holidays - closed
The cost of International deliveries is available upon request. Please email onlineorders@hertex.co.za