Delivery Times:
*Next day delivery is not guaranteed. Please allow additional time during busy periods for your order to be delivered or for your collection to take place. Thank you for your patience.
Our orders are usually processed within 1 working Day! HAUS online deliveries take between 1 to 4 working days (CPT, JHB, PTA, DBN) and up to 7 working days for regional and remote areas. Deliveries are made between 8am and 5pm, Monday – Friday.
Please note that larger Rugs or Furniture items may take slightly longer in transit.
Delays may be experienced during busy times such as sale periods or over the Festive Season.
Delivery Costs:
Standard delivery is free for all orders totalling R1,500 or more across South Africa.
Please note that outlying areas may incur a shipping delay and a surcharge. We will advise you accordingly prior to dispatching your order should any further
charges apply.
All other orders carry a flat rate delivery charge of R150.
Pick Up in store: should you choose to Pick Up in store kindly note we have only one pick up location which is our DC in Bellville, Cape Town.
Pick up times are:
- Monday - Thursday 8:30am to 4:30pm
- Friday 8:30am - 3:30pm
- Saturday, Sunday & Public Holidays - closed
The cost of International deliveries is available upon request. Please email onlineorders@hertex.co.za
Payment Options:
We have partnered up with the most trusted payment providers in South Africa. Choose any of our payment methods on checkout.
NEW! Apple Pay, Google Pay with Stitch Express. Complete your payment with one click! Click here for more info.
Payfast: Leading payment provider offering an array of different payment methods including Debit and Credit Cards, Snapscan and Zapper as well as many more.
HappyPay: Buy now pay later, no deposit is required, and you get to pay in 2 monthly installments.
Payflex: Buy now pay later, 4 installments are paid every second week
