Delivery Times:

Our orders are shipped within 1 working Day! HAUS online deliveries take between 2 to 4 working days, between 8am and 5pm for main centres (CPT, JHB, PTA, DBN) and up to 7 working days for regional and remote areas.

Please note that our larger Rugs or Furniture items may take slightly longer in transit.

Delivery Costs:

Standard delivery is free for all orders totalling R1,500 or more across South Africa.

Please note that outlying areas may incur a shipping delay and a surcharge. We will advise you accordingly prior to dispatching your order should any further
charges apply.

All other orders carry a flat rate delivery charge of R150.

The cost of International deliveries is available upon request. Please email onlineorders@hertex.co.za

Payment Options:

We have partnered up with the most trusted payment providers in South Africa. Choose any of our 3 payment methods on checkout.

Payfast: Leading payment provider offering an array of different payment methods including Debit and Credit Cards, Snapscan and Zapper as well as many more.

HappyPay: Buy now pay later, no deposit is required, and you get to pay in 2 monthly installments.

Payflex: Buy now pay later, 4 installments are paid every second week

We offer a comprehensive Returns Policy on items purchased from our website.

For our full Returns Policy, please click here.

To request a return, you can log into your account here or alternatively email us at onlineorders@hertex.co.za.